Sales:
(812) 920-4856
Service:
(812) 218-1100
Parts:
(812) 218-1100
Open Today Sales: 9 AM-6 PM
We’re proud to provide all the convenience of online car buying with the kind of customer service and trust you can only get with small local businesses like ours.
Explore Our Inventory Online
As a small business, we work hard every day at Coyle Chevrolet GMC to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains ?.
The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.
We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.
A great car buying experience is just the beginning. Our team is here to help you have a great car owning experience.
Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.
New And Used Inventory Available
We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.
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Not had a real problem with the dealer ship or employees. Make my appointment and get in and any problems arise with why IM there they inform me and go from there
Probably one of the best Service Managers I’ve ever run across. Keep doing what you do Bob.
We found a truck online and was connected to Gerardo he was an excellent salesman. We had a couple of hiccups but he made sure to keep us updated along the way I highly recommend him 10/10 experience with him‼️
Tyler Engleman is the best service manager I have ever worked with!. His knowledge and expertise is a breath of fresh air when I bring my vehicles in for service or repair. Coyle has always treated us well in purchasing our vehicles and servicing them.
Well, my momma always taught me, if ya don't have anything nice to say... don't say anything at all
Clean dealership take good care of you I trust them,recommended them to friends. I always go back.
I recently purchased my 4th vehicle from Coyle Chevrolet, as always, the staff was helpful and attentive to my needs. Ben was great to work with, at no time did I feel pressured or rushed to make a decision. I highly recommend this dealership.
Everyone was polite and professional. Got me on time did everything I needed done In a timely manner
I had a delay getting my oil changed. The dealership reduced my cost by a few dollars which I appreciated. The service technician seemed to care about doing a good job. He didn’t mind me asking questions.
Service people are very nice and parts departmentis very helpful and body shop is great.
Hail damages were expertly done in a timely manner & delivered my vehicle in pristine condition. Very pleased
I enjoy coming to Coyle. I normally have a great experience but on this particular visit the technician did not replace my service sticker for my next visit and there is a part that was left in my car where a filter was replaced. I have no idea how to put the part back in its proper place
Wonderful, quick customer service! Marcus is the best! I highly recommend Coyle Chevrolet to anyone looking for a new vehicle
Tyler is very kind and informative. Being a girl, I really only know about keeping gas in the car. Tyler politely explained that I probably needed a catalytic converter and if my check engine light came back on to call him and he’d schedule an appointment to have the work done. He didn’t talk down to me and “man explain” things to me like I was stupid because I didn’t understand the correct words or questions to ask. By the way, he makes great coffee. Tyler deserves a gold star and a raise. He treated me like ... Read More Full review text opened.DealerRater - May 29, 2025
Tyler is very kind and informative. Being a girl, I really only know about keeping gas in the car. Tyler politely explained that I probably needed a catalytic converter and if my check engine light came back on to call him and he’d schedule an appointment to have the work done. He didn’t talk down to me and “man explain” things to me like I was stupid because I didn’t understand the correct words or questions to ask. By the way, he makes great coffee. Tyler deserves a gold star and a raise. He treated me like I mattered. 🥳👍. If I need further work on my car in the future I’m coming to look for Tyler. I trust him.
When I arrive, I'm always greeted with a friendly welcome and may I help you. Sincerely, Nathan Powers.
Friendly, informative, we always use Coyle for that reason. Quick easy to talk to. Thanks
The service department does a good job and get the job done quickly and correctly!
Best dealership around, always helpful and they treat everyone like they are apart of the family
Great experience very professional done in very timely manner. Will recommend to others people. Thanks
Awesome people at an awesome dealership!! Vick was super helpful! He made sure I had a good experience and didn't waste my time. Car was taken care of properly!
Great experience. David was great to work with. Will recommend dealership for anyone looking to buy.
Great communication and follow up. Did what needed to be done. Thank you. Thank you
I brought my 21 Silverado 2500 in a few months ago with torque converter vibrations. They drove it for over a week at speeds exceeding 80 mph on multiple occasions according to my Chevrolet app, burnt half a tank of gas, and then told me they could not replicate the issue, though it happens every day for me. I brought it back last Tuesday because it is now more frequent and is beginning to shutter. I didn’t hear a word from anyone so I went in yesterday to check on it and he said again that they could not replicate. There is ... Read More Full review text opened.DealerRater - Jul 16, 2024
I brought my 21 Silverado 2500 in a few months ago with torque converter vibrations. They drove it for over a week at speeds exceeding 80 mph on multiple occasions according to my Chevrolet app, burnt half a tank of gas, and then told me they could not replicate the issue, though it happens every day for me. I brought it back last Tuesday because it is now more frequent and is beginning to shutter. I didn’t hear a word from anyone so I went in yesterday to check on it and he said again that they could not replicate. There is literally no communication. There is no concern for the customer’s time. And the issue is not resolved. This is why dealers have such a horrible reputation. The guy I spoke to in the middle desk at Service was noticeably grumpy and clearly irritated that I was there.
Unprofessional no call back. Did provide loaner on a vehicle with 68000 and had to buy new engine and had proof oil changed regularly once in there own service department and still received no discount is this the best gmc has in quality
I was in Indiana in May and had trouble with my 2019 Chevrolet 2500 diesel. I took it in telling the service department what was going on instead they proceeded to do other things of which by the end of the service I was almost $1300 into a non-fix they’ve done nothing there’s been no follow up from the service manager. I feel like that I’ve been totally ripped off. I brought it home to Alabama where I live took it to my Chevrolet dealer they followed my instructions and they fixed it immediately costing me nothing at all Because ... Read More Full review text opened.DealerRater - Jun 21, 2024
I was in Indiana in May and had trouble with my 2019 Chevrolet 2500 diesel. I took it in telling the service department what was going on instead they proceeded to do other things of which by the end of the service I was almost $1300 into a non-fix they’ve done nothing there’s been no follow up from the service manager. I feel like that I’ve been totally ripped off. I brought it home to Alabama where I live took it to my Chevrolet dealer they followed my instructions and they fixed it immediately costing me nothing at all Because it was covered under warranty I am so disappointed but cold has been a terrible reputation place and they have just proceeded to perpetuate that reality
My husband and I were shopping for a new vehicle and had went to several dealerships in Indiana and Kentucky and ended up back at Coyle. Between us and our daughter/son in law we have purchased our last 5 vehicles from them. Each time we have dealt with Mark White and he continues to give us the best deals and he is truly easy to talk to and work with. He not only helps to make sure we are seeing all the vehicles we may be interested in but he makes sure that we feel comfortable in that vehicle. He’... Read More Full review text opened.DealerRater - May 6, 2024
My husband and I were shopping for a new vehicle and had went to several dealerships in Indiana and Kentucky and ended up back at Coyle. Between us and our daughter/son in law we have purchased our last 5 vehicles from them. Each time we have dealt with Mark White and he continues to give us the best deals and he is truly easy to talk to and work with. He not only helps to make sure we are seeing all the vehicles we may be interested in but he makes sure that we feel comfortable in that vehicle. He’s not just trying to make a sale. He truly cares about us being satisfied. That is huge to my husband and I. I highly recommend Coyle and Mark White as your salesman. We have been driving an hour and a half to get to Coyle and will continue thanks to their prices and customer service!!
We had a smooth experience with Noah and the team at Coyle Chevrolet Buick GMC. We saw a car for my son online (we are out of state) and did the entire deal prior to arriving and finalizing things. Given we were out of state, Noah was completely transparent with everything about the vehicle, reconfirming things such as it was manual, sending additional pictures of the interior and agreeing that the final purchase was contingent upon us driving and my son loving it. We also misjudged the time to arrive and Noah stayed after hours to take care of us. ... Read More Full review text opened.DealerRater - Mar 27, 2024
We had a smooth experience with Noah and the team at Coyle Chevrolet Buick GMC. We saw a car for my son online (we are out of state) and did the entire deal prior to arriving and finalizing things. Given we were out of state, Noah was completely transparent with everything about the vehicle, reconfirming things such as it was manual, sending additional pictures of the interior and agreeing that the final purchase was contingent upon us driving and my son loving it. We also misjudged the time to arrive and Noah stayed after hours to take care of us. We drove the car while he finalized the paperwork and everything was completed and we were on our way. The process was super efficient, super easy and the car was exactly as described. Thanks to Noah and the team, my son loves his new wheels.
Bought car on 8/31/23, still haven'r received my registration /license plate, Id give a zero.
Coyle Chevrolet Buick GMC
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Coyle Chevrolet Buick GMC
4.0
(1.3K)
Chevrolet dealer in Clarksville, IndianaClosed
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Monty Casner
1 review
5 days ago
NEW
We made a deal for a purchase of a vehicle and we had already obtained our own financing. After spending several hours at the dealership, we signed the paperwork on a tabet that only showed our signature. We was able to catch a problem with … More
DL Wallace
3 reviews·2 photos
a month ago
... Read More Full review text opened.DealerRater - Oct 2, 2023
Coyle Chevrolet Buick GMC
View all
Coyle Chevrolet Buick GMC
4.0
(1.3K)
Chevrolet dealer in Clarksville, IndianaClosed
OVERVIEW
VEHICLES
SERVICES
DIRECTORY
REVIEWS
PHOTOS
BY OWNER
ABOUT
Google review summary
5
4
3
2
1
4.0
(1,259)
Reviews
All
work15
website13
dishonest10
worry8
+6
Sort by
Most relevant
Newest
Highest
Lowest
Monty Casner
1 review
5 days ago
NEW
We made a deal for a purchase of a vehicle and we had already obtained our own financing. After spending several hours at the dealership, we signed the paperwork on a tabet that only showed our signature. We was able to catch a problem with … More
DL Wallace
3 reviews·2 photos
a month ago
Jared is the best!!! He did not hover over us like a vulcher when we came to the dealer to look for a new truck. He asked a few questions, introduced himself and said if we needed anything he was there to help. He checked on us a few times, … More
Photo 1 in review by DL Wallace Photo 2 in review by DL Wallace
Amy Jodoin
1 review·1 photo
2 months ago
This was by far the easiest vehicle purchase I have made. I was able to do all the paperwork online and the vehicle was delivered to my home! Noah went above and beyond through the entire process. He was transparent and kept me informed … More
Photo 1 in review by Amy Jodoin
James Sutherland
2 reviews·1 photo
a month ago
Noah is the man. From the second I inquired about a vehicle he was connected, accessible without being pushy, helped me secure a hold on the truck as I was traveling, and followed up in a very appropriate and coordinated manner to ensure I … More
Photo 1 in review by James Sutherland
Monty Casner
1 review
5 days ago
NEW
We made a deal for a purchase of a vehicle and we had already obtained our own financing. After spending several hours at the dealership, we signed the paperwork on a tabet that only showed our signature. We was able to catch a problem with the contract that was then corrected on site. Being close to closing time we took our paperwork and left expecting the car to be delivered to us once the bank had everything they needed. While looking at the contract we noticed a $399 charge for a pulsating brake light that in the out the door price was additional. Again we called and said we didnt authorize this and after much hassle the agreed to remove the charge. After that they refused to get our bank the paperwork they needed and the bank wouldnt release the funds without it. In short after several heated phone calls we ended up scrapping the entire deal. Also the had the nerve to list our car that was being traded in on their website without having it onsite and in their possesion as well as not owning it. I have bought a lot of cars over the years with outside financing and have never run into this type of dealership. The sales manager was quite rude and as we was leaving 2 of the salespeople was squalling tires on cars that was for sale.
Antwan Allen those two words are all you need when it comes to buying a new or used car in excellent condition and affordable. Go see him ASAP! Don't overthink it or talk yourself out of getting the car that you have been needing! I promise you he will definitely take good care of you and he will go above and beyond to go out of his way to get you the perfect vehicle and he is compassionate and will work with you on the prices. He is a godsend!
I wish I could give absolutely ZERO stars if possible. They sold me a kia soul with ENGINE PROBLEMS. I took it to the kia for a repair not even a month later, I should have known then to trade the car in. When I was finally able to come in to trade or have them buy it back at the very least because the car isn't drivable. They did nothing to help me. I still owe $14,250 and tell me why they reappraised it for $4,500???? When I just got the car from them! So now my credit is absolutely ... Read More Full review text opened.DealerRater - Aug 18, 2023
I wish I could give absolutely ZERO stars if possible. They sold me a kia soul with ENGINE PROBLEMS. I took it to the kia for a repair not even a month later, I should have known then to trade the car in. When I was finally able to come in to trade or have them buy it back at the very least because the car isn't drivable. They did nothing to help me. I still owe $14,250 and tell me why they reappraised it for $4,500???? When I just got the car from them! So now my credit is absolutely xxxxed, I had to surrender the car and now I have all this on my credit when the car shouldn't have even been sold in the first place! Thanks alot for adding onto the xxxxed up year I've already had. I suffered a loss of a child on top of this xxxxxxxx. Thanks alot Coyle Chevrolet. Could have at least bought the car back from me and dealt with it, but now I get to deal with this too.
I had a great experience with Jarrod Cotton. He worked with me to get the right car and payments that i could afford.
Wishing zero stars was an option! We have never had such an awful experience at any dealership or mechanics. Nathan Kahle was the most unprofessional individual we have ever had the displeasure of having to talk to. We brought our Chevy truck to be diagnosed and happily paid the $110.63 charge for the diagnostic evaluation, though when told the price for the replacement gas pedal, they were literally over double the amount of our local mechanic. (I find it's also important to note that this same representative hung up while my husband was trying to ask him questions about picking ... Read More Full review text opened.DealerRater - Jul 31, 2023
Wishing zero stars was an option! We have never had such an awful experience at any dealership or mechanics. Nathan Kahle was the most unprofessional individual we have ever had the displeasure of having to talk to. We brought our Chevy truck to be diagnosed and happily paid the $110.63 charge for the diagnostic evaluation, though when told the price for the replacement gas pedal, they were literally over double the amount of our local mechanic. (I find it's also important to note that this same representative hung up while my husband was trying to ask him questions about picking up his truck once he was informed that we were giving the additional business required to our local small business.)
We had our wonderful local company fix the gas pedal and continued on. Unfortunately, The gas pedal was not the issue and the truck presented with the same issues as prior. Due to the technology of the trucks, we called back to the dealership to request further evaluation and were very rudely informed that they would not take our case because we declined their services of fixing the gas pedal even though we paid for our diagnostic. I honestly cannot explain to you how rude this individual was and I deal in and with many branches customer service all the time!
If you really want someone to help you purchase a car, see Jared Cotton at Coyle Chevrolet. He did a fantastic job helping us. He listened to our concerns and desires and made the deal happen. I have never had someone perform so well before. He is the best I have seen.
Great experience at Coyle Chevy/Gmc! Jared got me a nice deal! Really enjoyed dealing with the dealership and jared would definitely go back next time!
The overall experience was awful. They kept our vehicle for almost a month with ZERO communications. We tried calling multiple times and could never get through to anyone. We finally got the vehicle back and paid the bill in full that they presented to us. a MONTH later they called and stated that they forgot to bill us for something and that if we didn't pay it they would seek legal action. They did not provide any proof of the work that they supposedly "forgot" to bill us. It's not a lot of money but the ... Read More Full review text opened.DealerRater - May 8, 2023
The overall experience was awful. They kept our vehicle for almost a month with ZERO communications. We tried calling multiple times and could never get through to anyone. We finally got the vehicle back and paid the bill in full that they presented to us. a MONTH later they called and stated that they forgot to bill us for something and that if we didn't pay it they would seek legal action. They did not provide any proof of the work that they supposedly "forgot" to bill us. It's not a lot of money but the whole experience has been terrible, and I will not be using this dealership again nor would I recommend it to anyone.
DO NOT TRUST! Liars, and disrespectful, all about the money for them, service is AWFUL!
DO NOT TRUST. Get a quote in Writing and NOT verbally! They do not honor their verbal quotes. I was quoted $686 for work and when I received my invoice it was $825. They told me that they had to replace a part that we had already replaced. After a long explanation, I then confirmed and the price would be $686 and agreed to move forward at that time. Should have read all these reviews prior to taking our car there.
I’m editing this review because unfortunately the vehicle I purchased has had so many issues. It was in the shop for almost 2 weeks only to be told that my warranty was not going to cover everything and this is only after I had the vehicle for maybe a month. I couldn’t get a response from anyone in management and was treated very poorly at the counter. I just had to go in again today because my check engine light came on and was told that it’s going to be even more work I reached out to the ... Read More Full review text opened.DealerRater - Jan 20, 2023
I’m editing this review because unfortunately the vehicle I purchased has had so many issues. It was in the shop for almost 2 weeks only to be told that my warranty was not going to cover everything and this is only after I had the vehicle for maybe a month. I couldn’t get a response from anyone in management and was treated very poorly at the counter. I just had to go in again today because my check engine light came on and was told that it’s going to be even more work I reached out to the general manager and owner to voice my concerns, and let them know about the experience that I had, and I couldn’t even get a simple reply, I am really disappointed because I would have expected better service from them and I had hoped that I would be able to continue purchasing vehicles from them. I am hoping that with these next repairs, this will solve the issues that my vehicle is having and that the communication will be better than before .
Markus Townsend did a great job getting us in and out quick! He also ensured we had everything we ask for! Love this car!
Worse customer service of all the dealers I have dealt with over 30 years. I hope you have no issues with your vehicle because if you do you’ll be ghosted. In the beginning it’s all great, Till you have issues or need warranty work.
Do not trust these people!
They sold me a car and I had to pay extra for coverage/warranty for the motor but now it is sitting in a parking lot not running and they tell me that they can't even work on the vehicle because it's a Volkswagen so the extra I paid is worthless because I will have to pay another dealership to fix the car anyway!! I have had nothing But trouble witb this vehicle since I bought it and regret ever coming here. This has been the absolute worst car buying experience I have ... Read More Full review text opened.DealerRater - Oct 16, 2022
Do not trust these people!
They sold me a car and I had to pay extra for coverage/warranty for the motor but now it is sitting in a parking lot not running and they tell me that they can't even work on the vehicle because it's a Volkswagen so the extra I paid is worthless because I will have to pay another dealership to fix the car anyway!! I have had nothing But trouble witb this vehicle since I bought it and regret ever coming here. This has been the absolute worst car buying experience I have ever had in my life. I have done so much better with just going to little used car lots. I have spent 1/4 the cost on cars that I have drove for several years and not had this kind of problem. This place has left me with a payment and no vehicle to drive! This place is a complete rip off and will take everything they can get from you!
Drove 1 hour to test drive a truck. Called and texted to inform that I was on way. Upon arrival i was informed the truck we had just discussed was sold earlier in the day. They do not value your time, or respect your needs.
The staff was very friendly and helpful,they seemed very knowledgeable and answered all my question
Worst car lot ever, approved me had me take a car home for 2 weeks and calls me to “sign a paper” then when I get there makes me hand the keys over and I am stuck there, they lie there the worst experience I’ve ever had, lost over 300 dollars off my down payment and had to argue to get it back. Heard from a reliable source they got a way higher offer on the car that was sold to me. I would not recommend this place time is all we have and I’ll never get back the joy ... Read More Full review text opened.DealerRater - Mar 16, 2022
Worst car lot ever, approved me had me take a car home for 2 weeks and calls me to “sign a paper” then when I get there makes me hand the keys over and I am stuck there, they lie there the worst experience I’ve ever had, lost over 300 dollars off my down payment and had to argue to get it back. Heard from a reliable source they got a way higher offer on the car that was sold to me. I would not recommend this place time is all we have and I’ll never get back the joy and time I had getting my new car. They not only lost my business but lost any recommendation and good word I had for them your just a number here
most inefficient service and sales force i have ever encountered. Made an appointment for 1 hr service didn’t start until after 11/2 hrs. This along with previous mishaps and frankly dishonest and completely inefficient service makes me rank this dealership as the worst iI have ever dealt with. Will definitely buy my next car elsewhere
Was set to buy a car for 1000 made a appointment for that Friday to pick it up after a test drive. On Thursday I was told a 190,000 mile car was no longer 1000 but almost 6000. Needless to say I did not get it, and back on the search for a vehicle.
Dealership forcing consumers to pay $399 for a "security" window etching. This is a total SCAM!
As of today 12-08-2021 my 2011 Chevrolet Silverado has been at Coyles Service Center for one week. I dropped it off Wednesday evening for the scheduled appointment Thursday at 7am. I called and left several messages for Waun which is supposed to be the person in charge of my vehicle getting fixed. The receptionist informed us Monday according to their computer our vehicle has not under gone diagnostic testing. Then yesterday, Tuesday, I called demanding someone at least call me back to give me an update on my truck. Waun said they was covered up and he didn’t work ... Read More Full review text opened.DealerRater - Dec 8, 2021
As of today 12-08-2021 my 2011 Chevrolet Silverado has been at Coyles Service Center for one week. I dropped it off Wednesday evening for the scheduled appointment Thursday at 7am. I called and left several messages for Waun which is supposed to be the person in charge of my vehicle getting fixed. The receptionist informed us Monday according to their computer our vehicle has not under gone diagnostic testing. Then yesterday, Tuesday, I called demanding someone at least call me back to give me an update on my truck. Waun said they was covered up and he didn’t work Monday. A woman called and asked about the situation and I explained everything to her. Now, this morning I have called Coyles twice and left messages no answer again. The Coyles Collision Center has already been paid around $3000 to repair body work and we was also going to buy a Chevrolet ZR2 as soon as they become available, but not now. This dealership definitely the lowest in customer satisfaction. Horrible service!
Purchased a new 2022 Corvette from out of town. Seth Clark and Dave Sillings could not have been more professional and straight forward during the ordering and purchase experience. Jeff Fryburger in finance was also very helpful and straight forward. If looking for a new or used car look up Seth Clark you won’t be sorry you did. No B/S just a good straight forward car buying experience.
Kudos to Coyle Chevrolet of Clarksville Indiana! You helped my daughter find and purchase the perfect car for her.
I had an issue with purchase of vehicle and they made it right. Updating to my previous review of the store. Happy to move on.
I bought a 2019 Chevy Malibu Gave him cashiers check for $24,000 pay off 30 Days later it had a chirping noise so I Made an appointment and dropped it off could not contact anyone on the phone so I went back to the dealer a week later to find out it might be my transmission and the guy said that he’s waiting for a rack to put it on so as my experience after you purchase a car it’s hard to get a hold anybody to help you and I’m not satisfied with yhem
Scheduled a test drive. Was told the vehicle I was interested in would be ready. My family and I left out on the 2hr+ drive to get there. Halfway there we get a txt starting the Owner had lent the car to a family member and they have taken it to Florida. What kind of ignorance runs this place? So they not only lied to customers. They also use the vehicles your looking at for personal uses and you are expected to just deal with it. Take the advice of this Disabled Veteran. Take your time and money somewhere it ... Read More Full review text opened.DealerRater - Jul 6, 2021
Scheduled a test drive. Was told the vehicle I was interested in would be ready. My family and I left out on the 2hr+ drive to get there. Halfway there we get a txt starting the Owner had lent the car to a family member and they have taken it to Florida. What kind of ignorance runs this place? So they not only lied to customers. They also use the vehicles your looking at for personal uses and you are expected to just deal with it. Take the advice of this Disabled Veteran. Take your time and money somewhere it is appreciated. These guys obviously do not care. I was willing to drive 2hr+ to look at a car they had. You should be willing to drive 2hrs away from this place to get the service you deserve. They have lost a definite sale, any future sales, any advertising on their behalf. And gained a plethora of bad recommendations and comments across the internet for it. They will never receive a dime of my families money.
Go see Jacquari Chandler at coyle Chevrolet in Clarksville, in. He will take great care of you and get you into a reliable vehicle. Go see him
Quick friendly response. They were prompt in responding to our request and helpful in answering all of our question. Thanks for your help and if we purchase another car, we will look there.
They will scam you on your trade in. Do not do business here. Has gone downhill in the last few years and are very scammy.
Neal Powell and Jeff Fryburger were great, We bought a equinox in 2019 and it was a great suv, . Well we went in 5/23/2021 to look around at trucks to see what was out there. Well Neal was able to get us a new truck with in our budget.And we absolutely love it.Thank you Neal and thank you to the finance department Jeff Fryburger!! Yall are great.
Had an amazing experience. No BS or haggling with trade ins. Kent Brown and Jeff in finance exceeded all expectations. HIGHLY RECOMMENDED!! Will be returning in the future
My first impression of the service department is outstanding. Tyler was eager to help and very informative. Best customer service I have received in a while. Nice to see someone who appears to enjoy what they do. Thank you for a wonderful first experience with your service department.
I am very pleased with my salesman Markis Townsend. He was very patient and I like that he wasn't pushy like most salesman that I have dealt with in the past. He listened to what I wanted and did everything he could to find me something I would like. When I received my car and seen it wasn't up to my expectation of cleanliness, he made sure it was made right. The finance manager also was very friendly and made things right when I didn't receive my tag papers in the mail in a timely fashion. Thank ... Read More Full review text opened.DealerRater - Jan 16, 2021
I am very pleased with my salesman Markis Townsend. He was very patient and I like that he wasn't pushy like most salesman that I have dealt with in the past. He listened to what I wanted and did everything he could to find me something I would like. When I received my car and seen it wasn't up to my expectation of cleanliness, he made sure it was made right. The finance manager also was very friendly and made things right when I didn't receive my tag papers in the mail in a timely fashion. Thank you Markis and hope you sale many more cars.
Markis was our guy he really went above and beyond we may not have been able to leave with the one we came for but he really did his best to find something xxxx near he literally changed how I feel about car lots he was doing more than his job I couldn't thank him enough
Great experience with Markis Townsend our Salesman. He was personable, quick and up front. We were in and out in less than an hour after deciding on the purchase of our new truck. Definitely recommend checking them out and if Markis is there, we would recommend asking for him.
My wife took her 2014 Buick Regal to get a diagnostic test done because the engine light came on. We knew it had a misfire but wanted to ensure no other issues.
They called to tell us that the diagnostic results showed the misfire, but also said the Turbo had to be replaced. $2479. We of course wanted a second opinion.
Took it to Merritts Auto Repair in Georgetown, IN and they hooked it up, found the code for misfire, but nothing suggesting any issues with the Turbo. They even inspected it. After replacing the plugs, a coil boot and a coil ... Read More Full review text opened.DealerRater - Sep 22, 2020
My wife took her 2014 Buick Regal to get a diagnostic test done because the engine light came on. We knew it had a misfire but wanted to ensure no other issues.
They called to tell us that the diagnostic results showed the misfire, but also said the Turbo had to be replaced. $2479. We of course wanted a second opinion.
Took it to Merritts Auto Repair in Georgetown, IN and they hooked it up, found the code for misfire, but nothing suggesting any issues with the Turbo. They even inspected it. After replacing the plugs, a coil boot and a coil it cost $349 and the car is running like it was brand new!!
After telling several friends our experience it seemed to be a common response by them all, "I've never heard any good things about that place".
After 3 phone calls (with no resolution or being provided the code they said came up for the turbo", my wife went up in person to "discuss" this with the shop. She was able to get her $83 refunded for the diagnostic check they did; however, I would not recommend this place to anyone in search of good, honest service.
I do not recommend using these people to service your vehicle.
While the sales person was a nice guy and seemed honest about some things, the fact that Coyle still has a vehicle, an posted for sale AFTER we told them there was a severe oil problem with this vehicle that is $23000 just baffles me. It tells me they don't care who they sucker as long as they make a sale. Not good business. Plus the other vehicle we initially went to look at, we're told it's available. We get there and sales guys says I can't sell that to you it needs 8000 in repairs. WHAT? Yet ... Read More Full review text opened.DealerRater - Jul 30, 2020
While the sales person was a nice guy and seemed honest about some things, the fact that Coyle still has a vehicle, an posted for sale AFTER we told them there was a severe oil problem with this vehicle that is $23000 just baffles me. It tells me they don't care who they sucker as long as they make a sale. Not good business. Plus the other vehicle we initially went to look at, we're told it's available. We get there and sales guys says I can't sell that to you it needs 8000 in repairs. WHAT? Yet it's posted on your website for sale. Just doesn't seem trustworthy to me. We took our business elsewhere.
Kevin in the service department is the rudest person I have ever had the displeasure of having any business dealings with. He is very misleading in all of his statements. Horrible experience, spare yourselves and never go there!
Horrible experience. I called these people today and told them I was a cash buyer and we were interested in a Kia Forte they had listed on the internet. I told “ted”that we were a no haggle buyer and we would pay 11,900 plus transfer fees. We would pay the tax at our Ky dmv. He said he would check with manager and call me back. He called back and said we had a deal. I reminded him we were coming from Georgetown Ky and we would buy today for 11,900. Ted said come on, they would not let a few ... Read More Full review text opened.DealerRater - May 22, 2020
Horrible experience. I called these people today and told them I was a cash buyer and we were interested in a Kia Forte they had listed on the internet. I told “ted”that we were a no haggle buyer and we would pay 11,900 plus transfer fees. We would pay the tax at our Ky dmv. He said he would check with manager and call me back. He called back and said we had a deal. I reminded him we were coming from Georgetown Ky and we would buy today for 11,900. Ted said come on, they would not let a few hundred dollars stand in the way of a sale. Got there with my daughter, inspected car, test drove. Told the guy Ted sent out to talk with us that we were ready to writ the check. We sit down with this guy, he take info. Says he has to go see the manager, come back and says they can’t do any better than 12,600. What a joke of a business. Would not trust them to sell me or you anything. Buyer beware. Obviously we left. I should send them a bill for the 3 plus hours they wasted of my and my daughters time.
At first, I thought this was an easy and pleasant car buying experience. How wrong I was. I purchased my used vehicle in October of last year. I still don’t have the paper work at the end of March to get my registration. They’ve had me on temp tags for 6 months. Now, on the day the current set expires, they tell me they can’t give me anymore temp tags. They told me to file a complaint with the attorney general. Come to find out my vehicle has a mechanic’s lien on it they didn’t tell ... Read More Full review text opened.DealerRater - Mar 23, 2020
At first, I thought this was an easy and pleasant car buying experience. How wrong I was. I purchased my used vehicle in October of last year. I still don’t have the paper work at the end of March to get my registration. They’ve had me on temp tags for 6 months. Now, on the day the current set expires, they tell me they can’t give me anymore temp tags. They told me to file a complaint with the attorney general. Come to find out my vehicle has a mechanic’s lien on it they didn’t tell me about. I was told it’s illegal for a dealership to sell you a car that has a mechanic’s lien. To top it off, they told me it was ok to drive with expired tags as long as I had my paperwork where I bought the car. What a joke this place is! If I could give it 0 stars, I would. It has been nothing but a stressful headache.
Dishonest people. I cannot trust them any more. These guys charge extra for inspection during oil change. For peace of mind, I oblige and do not use lube places and use the dealer shop. But it seems the money was for waste. Two weeks ago, I brought in Chevy Traverse for regular maintenance. As always, oil change was done with inspection and no problem according to the technicians and their report. My wife drove it to Sam's Club, just few blocks away for gas and noticed some drips. It just came from the shop and wasn't oily. We ... Read More Full review text opened.DealerRater - Feb 27, 2020
Dishonest people. I cannot trust them any more. These guys charge extra for inspection during oil change. For peace of mind, I oblige and do not use lube places and use the dealer shop. But it seems the money was for waste. Two weeks ago, I brought in Chevy Traverse for regular maintenance. As always, oil change was done with inspection and no problem according to the technicians and their report. My wife drove it to Sam's Club, just few blocks away for gas and noticed some drips. It just came from the shop and wasn't oily. We thought perhaps it's melted ice from the chilly night before and thought nothing of it. Few days later the engine overheats and stops on the freeway. We return the vehicle to these guys and some things don't add up. First, they say it's broken water pump and the overheating has broken the sealing of the engine and will need $2600 worth of job done. If that drip we noticed at the gas station was due to the leak they should've notified us. That's what inspect is for. It couldn't have just broken few blocks away after the service. And the whole story of water pump doesn't make sense either. If it really was the water pump, the radiator would've been drained quite fast and it wouldn't have lasted a week for it to overheat. It would've overheated with very first trip back home or to work afterwards. I complained that they should've noticed the leak during inspection and we should've been notified. We actually paid for that service. The guy named Juan says he'd give 10% discount. I felt their failure during inspection is more than worth 10%. That engine overheating could've been prevented. We agree to 50/50 split of the bill. The day that I tried to pick up the vehicle, suddenly the bill went up. They'd only honor 10% discount. I decided to take it to the court and waved 10% discount and paid full. I also got the print out of the maintenance history. Looks like they lied on the repair report. They stated that the engine leak was reported by me with statement when they are the one's that told me about the engine damage due to overheating. The report also states engine leaked oil which they never revealed to me and on the report, it says I told them. I will update this after the trial.
Do not trust these guys. If you are going to have the oil service done, at the least, don't pay for the inspection service. And if the car breaks down after their service, take it to someone else. And if they offer compromise, get it in writing.
Katie The Chevy Lady was amazing. We purchased a new GMC Acadia and she worked with us until we were comfortable with the deal. Would recommend Katie at Coyle for anyone looking to buy a vehicle.
I had been shopping for a new truck for a few months, couldn't decide between F150 or the GMC Sierra. Katie the Chevy Lady was knowledgeable and helpful with making the decision. The ride, safety features and new body style sold me too. Katie greeted us with a friendly smile and made the process painless. Thanks for your help Katie the Chevy Lady!!
I bought a new GMC Sierra 1500 SLE from Coyle this week. It was a very pleasant experience. The price on the 2019 Sierra was the best around and they gave me a good price for my trade. All the people I dealt with were very friendly. Even though I got there after 6:30 pm they had the paperwork all ready and I was out of there in no time. I would definitely recommend Coyle (and especially Katie, Robert & Ted)
We have purchased 3 vehicles from Katie at Coyle and will never go anywhere else! She is amazing and knowledgeable and has made our purchase process go perfectly each time! Coyle has always been able to find the vehicle we wanted at a price we feel is fair! We have had amazing service and assistance with every interaction!
Katie was very helpful and patient with me during my new car purchase. I probably drove more than 10 cars with her!!!! She was never short or in a hurry with me. Katie just wanted me to be happy with whatever purchased! NO PRESSURE.
Nice facility. Nice friendly people. Very helpful. Super clean and nice facility. Very Friendly helpful people. Easy to get to. Worth the trip across the river.
I came here hoping to get a vehicle and didn't think it would be possible. But the staff went above and beyond to make sure I was approved for the vehicle that I wanted. I am very grateful for Neal who was my sales person, Robert the Buick Gmc manager and Brianna in the internet dept for really helping me get exactly what I wanted! Thank you so much for all the hard work of the staff at Coyle!
To start off I was sure there was no way I was getting a car today with my credit situation. Neal Powell & Robert Matarelli both have huge hearts & didn't give up. They worked a miracle today an got me in the nicest car I've ever owned, because that's what a real true car salesman do. They actually care about wether the car their selling to their customer is going to start the next day! Not just if their gonna make a selI Iam truly blessed. I can't thank you guys enough. Plus I got ... Read More Full review text opened.DealerRater - Jul 27, 2019
To start off I was sure there was no way I was getting a car today with my credit situation. Neal Powell & Robert Matarelli both have huge hearts & didn't give up. They worked a miracle today an got me in the nicest car I've ever owned, because that's what a real true car salesman do. They actually care about wether the car their selling to their customer is going to start the next day! Not just if their gonna make a selI Iam truly blessed. I can't thank you guys enough. Plus I got a promotional gift!!! God is great!
Mark was very helpful and informative...so happy with my new car. Made the experience stress free! Has even called to check in with me a few days after driving off the lot. 4 stars!
mark made it easy and simple. I've always dreaded the buying of a car but Mark made it easier than all the others I've bought.
I have bought many cars from different places and buy far the is the best sales and finance help from any places I have every been I will always by my cars or truck from them Chris Haire and Jeff friedburge thanks for making buying a new Vehicle easy
Overall experience was great. Friendly, courteous and trustworthy service from Broderek and staff. Very happy with my GMC purchase and would do business with them again.
Mark White is Customer Service. He understands customer needs and wants. We brought our 10 year old with us, and paid just as much attention to him as he did to us. our experience was plesent, and overall we where very satisfied! Thanks Coyle and Mark for the awesome service you provided!! Willis, Renay, and Jax
Totally recommend Mark to help you find the best vehicle for your needs. His knowledge and patience helped us decide on the best car for us and why buying certified is so important He really took care of all our concerns.
Very helpful and informative. Answered all my questions and got me the best deal possible. Highly recommend working with mike white. Did an amazing job.
The business internet site helped me locate the truck I wanted, and it was worth the two hour drive on Memorial Day (glad they were open, many dealerships weren't!) to seal the deal. My salesman, Mark White, brought some down home hospitality and was very helpful, and made the entire process as seamless as possible. I even came away with a smoker grill as a bonus! So I could not be more pleased with my new Chevy Truck or my experience with Coyle Chevrolet.
Scared Mom
by Indy Cheer Mom from Indiana
May 12, 2019
I’ll start by saying I’ve never written a review online until now. But this place truly scared me. True fear. I went to look at cars with my youngest daughter, she’s only 8 years old. Everything was going fine, until the salesperson took us inside the showroom. When we entered the showroom, two of the salesmen were violently cussing at each other. Screaming at the top of their lungs, and cussing. I mean every filthy word you can imagine was said. The men were arms drawn, ready to fight, ... Read More Full review text opened.DealerRater - May 27, 2019
Scared Mom
by Indy Cheer Mom from Indiana
May 12, 2019
I’ll start by saying I’ve never written a review online until now. But this place truly scared me. True fear. I went to look at cars with my youngest daughter, she’s only 8 years old. Everything was going fine, until the salesperson took us inside the showroom. When we entered the showroom, two of the salesmen were violently cussing at each other. Screaming at the top of their lungs, and cussing. I mean every filthy word you can imagine was said. The men were arms drawn, ready to fight, and here I am with my 8 year old daughter, frozen by fear. Both of us were truly frightened, and I’ve had to have several conversations with her about what happened since then. Needless to say, we left immediately, and we will never go back to any Coyle, or Chevrolet Or Buick dealerships. If this is the kind of people that sell New Buick’s, I’ll never buy a Buick, EVER! The more I think about this experience, the more upset I become. I’ve been trying to reach someone high level at Buick, but I haven’t been able to yet. The sales man was nice, and this was not his fault.
We were looking for the new Chevrolet Impala and Michael Perry helped us find the one for us. He was very kind, patient and helped us understand all the new features of the car. We are very pleased with his help and if anyone if looking to buy a car please go to Coyle & ask for Michael Perry - you will not be disappointed.
We were looking for a new Impala & Michael Perry was our salesman. He was very patient and helpful in finding just what we wanted. He also helped explain all the features. When we buy another car we will definitely use Michael Perry.
I purchased a new truck on May 23, 2019. I arrived at the dealership just before 10 a.m.. I knew exactly which truck I wanted. I brought my payoff, title, keys for my trade. Coming to an agreement on price wasn't difficult. My salesman Josh was great. We were done and waiting on finance before 11 a.m. My FICO is 811 and I wanted to go thru GM Financial for 0%. It took until 4:30 pm to finally leave with the truck. They were so slow, Now to the problem, I hook up Android Auto App and listen to that on the drive home. ... Read More Full review text opened.DealerRater - Apr 30, 2019
I purchased a new truck on May 23, 2019. I arrived at the dealership just before 10 a.m.. I knew exactly which truck I wanted. I brought my payoff, title, keys for my trade. Coming to an agreement on price wasn't difficult. My salesman Josh was great. We were done and waiting on finance before 11 a.m. My FICO is 811 and I wanted to go thru GM Financial for 0%. It took until 4:30 pm to finally leave with the truck. They were so slow, Now to the problem, I hook up Android Auto App and listen to that on the drive home. I then switch to broadcast radio, none of the stations would tune in at all. It was like the antenna wasn't hooked to the radio. I go home and schedule a service appointment for the next Wednesday. I bring the truck in Wednesday, and they keep it one day and provided a loaner car. They call and tell me my truck is ready. I go to pick it up and sign the invoice, get in the truck and no radio stations again. I go back inside they say, oh yeah we have to order a new antenna cable. They made me an appointment for the following Thursday. I drop the truck off for what they said would be one day. They did provide me a loaner car. 20 (twenty) days later they say my truck is ready. Several calls and visits during that 20 day time period to see why it wasn't ready. I pick the truck up and the radio works. The next morning no radio again. So I read some information on the internet and took the dash apart and unplugged the antenna wire and cleaned the connection. The radio has worked fine ever since. I honestly don't believe they did anything to repair my truck. Just an unbelievable bunch of knuckleheads.
I saw a Silverado online I liked, I called and they set me up with a VIP appointment. When I showed up for my appointment the Manager Robin introduced me to Neal, and Neal had the truck already waiting for me. We drove my new truck, came back & they appraised my old truck. About 45 minutes later I was leaving in my new truck. I love my new truck, and the guys were very laid back, and got me everything I wanted. My advice would be to call and ask for a VIP Appointment, that way everything is ready for ... Read More Full review text opened.DealerRater - Apr 2, 2019
I saw a Silverado online I liked, I called and they set me up with a VIP appointment. When I showed up for my appointment the Manager Robin introduced me to Neal, and Neal had the truck already waiting for me. We drove my new truck, came back & they appraised my old truck. About 45 minutes later I was leaving in my new truck. I love my new truck, and the guys were very laid back, and got me everything I wanted. My advice would be to call and ask for a VIP Appointment, that way everything is ready for you when you get there.
The showroom was huge, and extremely clean. Everyone was professional, but it was still a fun process. Very easy to deal with!
Brian Klapheke and Jeff Friburger were GREAT! Very eager to help us as much as possible to get the perfect truck for me. Would recommend to anyone!
***updated*** I purchased a used car over the phone and had it delivered to me. Steve and the dealership seemed to go above and beyond to accommodate my needs and make the process as easy and convenient as possible, but at this point I feel like I’m drowning in incompetence. I do feel like I got a great deal, and I love the car. That being said, the attention to detail during my transaction was lacking and this whole ordeal has become a comedy of errors.
When the driver arrived with the car there were a couple of issues ... Read More Full review text opened.DealerRater - Feb 27, 2019
***updated*** I purchased a used car over the phone and had it delivered to me. Steve and the dealership seemed to go above and beyond to accommodate my needs and make the process as easy and convenient as possible, but at this point I feel like I’m drowning in incompetence. I do feel like I got a great deal, and I love the car. That being said, the attention to detail during my transaction was lacking and this whole ordeal has become a comedy of errors.
When the driver arrived with the car there were a couple of issues that had to be addressed. First, there was a maintenance required light on, even though I specifically asked, and was assured, that no lights were on in the car. I called Steve and was told that when their service department serviced the car, they “couldn’t turn it off because they weren’t a Toyota dealer.” That’s obviously not accurate information. I opened the manual, and found how to turn the light off in roughly 15 seconds. Not a huge deal, but dishonest on 2 separate occasions, both when assuring me there were no lights, and saying only a Toyota dealership could fix it. Secondly, it had a tire pressure sensor warning light on. When I asked about this, I was assured that this light wasn’t on when it left the dealership (but we’ve already established that info was sketchy) and it was “probably just because it’s cold outside and it would probably go off when it warmed up.” Needless to say, I didn’t take this as gospel, and made sure to have them to agree to fix it before I signed the papers and notated it on the bill of sale. It turned out to be a bad tire sensor, and they had it fixed for me here locally within 24 hours by a friendly garage they had a relationship with. No big deal, the driver might have hit a pothole on the way down, or it could have been coincidence. But given the other light, I can’t really be sure. The next issue was putting gas in the car. When I was finishing up over the phone the evening before the car was delivered, Steve said he was running out to fill the car up and get things ready. I received a car with a little over 1/8 of a tank of gas. This car gets roughly 30mpg on the highway, and it was driven a little over 80 miles to me. That means it had 1/4ish of a tank when it left. Again, not a huge deal, but another little annoyance that took away from the overall experience. I said something to Steve about it, but didn’t take it any further. My address was entered wrong by the dealership and as of today (2/27) I’ve corrected it with them 3 times. My temp tag expires this weekend and my paperwork still hasn’t been received. They sent my registration to the wrong location state and then made up a story about it. Then they assured me it had been overnighted on Monday, and then today they said it didn’t do out until Tuesday. Now I’m about to have expired tags and they say there’s nothing they can to about it, and the receptionist even went so far as to tell me that “police don’t pull people over for expired tags.” Every time I call I’m given a different answer and assurance. They honestly don’t seem like they know what they’re doing.
Overall, I was happy with the deal that I got. They seemed to be anxious to accommodated my needs, and delivered me a great car at a fantastic price. But everything that has followed has felt like death by a thousand paper cuts. I’m so frustrated with these people that I regret doing business with them. I can’t think of a single step throughout this ordeal where Coyle hasn’t made a mistake. At this point I wouldn’t purchase a soda from them.
This car lot is horrible. Bought a new GMC and the headliner was coming down. After the 5th attempt and not having my car for months I'm done. On the 3rd attempt to fix it they told us they pulled the headliner off another car in the lot at an attempted to fix mine. So somebody else will probably get a crappy car. I still have there "courtesy car" that is supposed to be equal to my SUV, it's a Chevy Malibu. Horrible little car. Do not buy a car from here.
Very prompt, professional dealership. My car was detailed and ready when I arrived. Thanks for all your Help Mark White. I'll recommend you guys any day. Rick W
Was anxious about the process but Mark White talked to me and answered all my concerns. He took good care of me. Love my car!
Wow ........,great customer service..... I picked up my certified 2015 vett wensday 8/8 ......Travis picked us up at the airport and drove us to the dealership. The car was ready to go., Travis and the sales team made the experience perfect..... Bob Hess Chagrin Falls,,Ohio
Our visit to Coyle Chevrolet was great! From the time we stepped out of our vehicle until we drove of the lot with our new vehicle. Katie Reiter was fantastic! I am sorry to say I cannot remember the gentleman in the finance Dept. name. He was so helpful and explained everything . Would recommend this dealership to everyone.
I HAD a 2015 Buick Encore. When Bob was service manager, he listened to what I had to say. The "new" lady told me it would cost $100 to review to find out what my problem was. My vehicle was under warranty and I had never been treated like I was unwanted or didn't know what I was talking about. When I told her I would not have the vehicle after I left their lot, she said she could have a salesman show me other vehicles on their lot. She didn't seem to understand...if I had to ... Read More Full review text opened.DealerRater - May 30, 2018
I HAD a 2015 Buick Encore. When Bob was service manager, he listened to what I had to say. The "new" lady told me it would cost $100 to review to find out what my problem was. My vehicle was under warranty and I had never been treated like I was unwanted or didn't know what I was talking about. When I told her I would not have the vehicle after I left their lot, she said she could have a salesman show me other vehicles on their lot. She didn't seem to understand...if I had to deal with her as the service manager, I would never own another GM product. I had now owned a 2018 Jeep Gran Cherokee Laredo 4X4 for over two months. So you can quick sending me the reminders, because I wouldn't recommend your lot to anyone even if they knew you had the perfect care for them.
Vivian
Do NOT believe anything you are told at this dealership! Drove 3 hours to look at a truck, told the salesman we wanted the vehicle but due to the time of day(closing) they didn't want any money down. Told us not to worry about it that they would keep the keys so no one else could look at it..Next day, through multiple phone calls and texts a purchase agreement was reached and agreed upon. We were then told the person we needed to finish the transaction was at lunch and we needed to WAIT on them to come ... Read More Full review text opened.DealerRater - Mar 24, 2018
Do NOT believe anything you are told at this dealership! Drove 3 hours to look at a truck, told the salesman we wanted the vehicle but due to the time of day(closing) they didn't want any money down. Told us not to worry about it that they would keep the keys so no one else could look at it..Next day, through multiple phone calls and texts a purchase agreement was reached and agreed upon. We were then told the person we needed to finish the transaction was at lunch and we needed to WAIT on them to come back..while we were WAITING someone else sold the truck out from under us! And all we were told was "sorry" and that it was "policy" to sell to the person at the actual dealership! This is completely bull since we were told the vehicle was ours and not to worry about putting any money down! So do NOT believe anything this dealership tells you! They do not follow through. Their word means nothing!
Took our truck in to get a couple of issues fixed before the GM bumper-to-bumper warranty ran out. They refused to cover anything under warranty and charged high prices. Also took 2 days for a job that should have took a few hours. Avoid