Customer Testimonials

Michael was great to work with and did his best to assist with everything

Top notch professional at Coyle. Ask for Brady, he is a great salesperson. super place to shop for your new ride. check them out.

Michael Carstens was amazing and helped me find a great truck. Professional and kind,great guy!

Kerry was absolutely amazing to work with!

Our sales rep, Brady Ramsey, was possibly the best sales representative I have ever dealt with, even outside of automotive sales. We gave him price range, safety features, mileage range and many other parameters. He stayed within every range that we gave him. He had an incredible knowledge of every vehicle we looked at and was able to answer every question, and we had many, with clear certainty. I think he knows everything about every vehicle on the lot. I highly recommend Coyle Chevrolet and especially Brady to anyone who is interested in purchasing a used vehicle.

Loved working with Kerry/Gabby! Will definitely refer my friends to them!

Brady was so helpful!

Jared helped me get my first car here! Super nice and helpful!

Anthony did great selling me my new Silverado 1500

Fast, excellent service. I appreciate Coyle for their cleanliness and especially appreciated the young man from Salem's (can't recall his name) courtesy and professionalism at the service writer's counter.

Super job from soup to nuts. Walked in looking for specifics and a certain truck. Ryan Weatherholt put me in an even nicer truck that met all my reqs for LESS money and more for my trade-in. Drove away extremely pleased.

Was already in the market and Cory was a cool salesmen. Helped me without feeling pressured to get into my new Silverado, hooked me up with what I was looking for. Lovin the ride sir. Keep up the good work.

We have bought multiple cars from coyle. Ryan has always made things as easy as possible for us. I will be a lifelong customer

Had a great experience with Jared when I bought my 2026 GMC Terrain

Very nice people, extremely helpful

Michael Carstens was great!!! Really appreciate the effort he put in to help us get a new car

I want to share my experience honestly for anyone considering buying here. It took two days of back-and-forth to close on a 2020 Chrysler Pacifica with about 160,000 miles. A 19% interest rate was revealed on the final signing day. I traded in two vehicles — a Silverado valued at $10,500 and an Escape valued at $4,500 — and financed about $14,200. With interest over the full term, I will end up paying about $22,000 total, which is roughly what I owed on both of my previous vehicles combined, for one high-mileage van. Before purchase, I raised that the van needed an engine mount replaced and asked that it ... Read More

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Google - Oct 29, 2026

I want to share my experience honestly for anyone considering buying here. It took two days of back-and-forth to close on a 2020 Chrysler Pacifica with about 160,000 miles. A 19% interest rate was revealed on the final signing day. I traded in two vehicles — a Silverado valued at $10,500 and an Escape valued at $4,500 — and financed about $14,200. With interest over the full term, I will end up paying about $22,000 total, which is roughly what I owed on both of my previous vehicles combined, for one high-mileage van. Before purchase, I raised that the van needed an engine mount replaced and asked that it be addressed. That was declined. The van was also delivered dirty, with trash under the seats, while my trade-ins were clean. After purchase, I found a sliding door that opens while locked and does not lock securely, and an alarm that continued even after unlocking, starting, and disconnecting the battery. When I raised these issues, I was told the vehicle was sold as-is and there was nothing they could do. I feel like I gave up two vehicles for very little in return and ended up with a van that does not function properly. I would advise anyone buying here to get an independent inspection first, get every rate and promise in writing before signing day, and read the as-is paperwork very carefully.

Just got my first car in 18 years and it couldn't have went any smoother. I want to give a big thank you to Brady for getting me set up in my new ride and it was a pleasure doing buisness with you guys!

We just purchased a 2027 Traverse this week and the experience was first rate. Gabby was our sales rep and she was fantastic. Coyle has made a new friend.

I have a 2015 Corvette that I purchased a couple of weeks ago. I've filled it up with gas twice, and both times the car had a rough idle and stalled immediately after filling up. I took it to the dealership, and they replaced the purge valve. After picking it up, I went straight to the gas station to see if the issue was fixed, and the exact same thing happened. I had the car back at the dealership within 20 minutes. They kept it overnight, and my service advisor, Cameron, got back with me the next day saying everything looked ... Read More

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Google - Oct 20, 2026

I have a 2015 Corvette that I purchased a couple of weeks ago. I've filled it up with gas twice, and both times the car had a rough idle and stalled immediately after filling up. I took it to the dealership, and they replaced the purge valve. After picking it up, I went straight to the gas station to see if the issue was fixed, and the exact same thing happened. I had the car back at the dealership within 20 minutes. They kept it overnight, and my service advisor, Cameron, got back with me the next day saying everything looked fine, but mentioned that the car "had a lot of aftermarket parts." I followed up and asked what exactly was aftermarket, and the only thing he mentioned was the air intake. They said they would include more information on the invoice about what aftermarket parts they found, but that never happened. I brought it up again when I picked up the car, and was told they would check with the technician and get back with me. That never happened either. At this point, I feel like they couldn't properly diagnose the issue, so they blamed it on aftermarket parts that they still haven't been able to identify. I'm not saying aftermarket parts couldn't be contributing to the issue, but if that's the case, I'd expect them to be able to tell me what parts they're referring to and how they're causing the problem. Pretty frustrating to take a car in for a specific issue, have a repair done, and leave with the exact same problem and no real explanation.

The sales team there was great! Helped me find exactly the car I wanted and made sure I was able to leave with it that day

Michael Carstens made it a great experience. Wasn’t event planning on buying a car today but he did a great job and we are happy buying from him

My husband and I bought a truck at this location and Brady was a great salesman, the technicians in the shop are another story. We bought the truck, but had to leave it with the shop to replace an airbag recall, perfectly fine. We picked it up and during the week the A/C stopped working. We brought it back in and they said there was too much pressure in the condenser. Okay, we take it home and around a week and a half later its no longer blowing cold air. We let them know and take it back up ... Read More

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Google - Oct 13, 2026

My husband and I bought a truck at this location and Brady was a great salesman, the technicians in the shop are another story. We bought the truck, but had to leave it with the shop to replace an airbag recall, perfectly fine. We picked it up and during the week the A/C stopped working. We brought it back in and they said there was too much pressure in the condenser. Okay, we take it home and around a week and a half later its no longer blowing cold air. We let them know and take it back up there, and they say they have no loaners. My husband was without a car for 5 days before they finally give him a loaner. The condenser that was supposed to have been replaced was in fact not replaced or worked on. So they say they will replace it and fix a few other things to ensure it works. We went to get the loaner and looked at the truck while there, and the entire dash was out and I could tell they were working on it. When we got the loaner home my husband found that when they replenished the oil they did not replace the oil fill cap. The entire engine bay was covered in oil and none was left in the car, the dipstick came out clean. If he hadnt caught it they would have ruined their own loaner because of their uncaring nature. We got the truck back on friday afternoon, drove it home and didn't drive anywhere over the weekend. Monday on lunch my husband texts me to let me know the A/C is now filling the cabin of his truck with the smell of refrigerant. We called yesterday and they told us to call today. We have called 3 times each and have reached no one. Do not get a car from here if their shop team has to do any work on it

Don't get your car repaired here. I had a third brake light leaking and they claimed the replaced it. They didn't and took it back twice and they never even tested where the leak was just wanted to charge me $400 AGAIN.

Michael and Scotland were great, made it a wonderful experience!

Michael and Scotland were very professional and made the process easy. They helped us get two vehicles and we are very happy!

Jacob never called me to give me an update on my car i had to call him. Then when I would talk to him he would tell me one thing then the next time it will be something different. When I told them I didnt wanna deal with him anymore they wouldnt listen. He didnt tell me that they had borrowed cars we can get until a week before my car was ready and then he put me on the waiting list to get one. It was just a bad experience with him and Coyle

I was previously with MB for the last 6 years and never really enjoyed the experience. I reached out to Antwan and he and Gerardo were top notch. They made the process seamless and enjoyable.10/10

Michael Cartsens at Coyle Chevrolet was very kind and knowledgeable about their vehicles and he worked with me did all he could to get me in the right vehicle at the right price. Would recommend if you visit you speak with him

Great and timely

Brady was the best. He took care of all of my needs and answered all of my questions.

Everyone at Coyle was great! Brady and Antwan made the experience so easy. I am so thankful that they were able to find the perfect fit for me! Would definitely recommend both of them in the dealership to anyone looking for a new car!

Our experience with salesperson David Arnett went very well. David was always quick to respond, went out of his way to accommodate us and was very professional. Very satisfied.

Fast service, professional people, welcoming atmosphere.

I took my vehicle in to Coyle to have an estimate done due to my Insurance uses these people. The deer 🦌 that got hit still had some of its hair in my vehicle. $4600 Quote by Coyle. Wayyy Under Estimated !! Poorly estmate done. After I went to another place(Myers Collison) to have an estimate done within less than 24 hrs later at a $7650 damage quote. Super personable and Thorough at Myers. Due to Coyle saying they couldn't Even get me INto be started on my vehicle for another 3 wks. Then they tried to charge me $800 for what they called a ... Read More

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Google - Sep 29, 2026

I took my vehicle in to Coyle to have an estimate done due to my Insurance uses these people. The deer 🦌 that got hit still had some of its hair in my vehicle. $4600 Quote by Coyle. Wayyy Under Estimated !! Poorly estmate done. After I went to another place(Myers Collison) to have an estimate done within less than 24 hrs later at a $7650 damage quote. Super personable and Thorough at Myers. Due to Coyle saying they couldn't Even get me INto be started on my vehicle for another 3 wks. Then they tried to charge me $800 for what they called a REstock fee due to they had ordered a part they said. Myers got me in to start on my vehicle within 2 Days !! Don't use Coyle Unless you want to be taken !! I Recommend Myers Collison if you want Service done Correctly and Thoroughly!! The work done on my Vehicle was by Myers NOT Coyle !

Jacob was fantastic! Honestly, the whole team was great. We even stopped by the parts department for a battery for a fob and they were great too. Will be back. Thank you, guys!

My experience has been great! I live in the Louisville area and never travel across the bridge to Indian but for Coyle Chevrolet I will every time!

I absolutely DO NOT recommend Coyle Chevrolet, especially for seniors, people with cognitive disabilities, or families advocating for a vulnerable loved one. My mother has dementia, and this experience caused her tremendous stress and anxiety. I am her caregiver, and before her vehicle was even dropped off, I was emailing Dave and leaving voicemails explaining that I needed to handle communication and decisions regarding her vehicle. I was also trying to give them important information about a mechanical problem so they would know what to investigate when it arrived. The vehicle had already been at Oxmoor Auto Group, where the ... Read More

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Google - Sep 24, 2026

I absolutely DO NOT recommend Coyle Chevrolet, especially for seniors, people with cognitive disabilities, or families advocating for a vulnerable loved one. My mother has dementia, and this experience caused her tremendous stress and anxiety. I am her caregiver, and before her vehicle was even dropped off, I was emailing Dave and leaving voicemails explaining that I needed to handle communication and decisions regarding her vehicle. I was also trying to give them important information about a mechanical problem so they would know what to investigate when it arrived. The vehicle had already been at Oxmoor Auto Group, where the unusual noise and gasoline leak were identified and we were given information about where the problem appeared to be. I tried to give Coyle that information from the beginning. Instead, my calls, emails, and voicemails went largely unanswered while the vehicle sat at Coyle for over a month. They told my mother there was nothing wrong with the area I was describing, then later said they could not figure out why the vehicle would not start. Eventually they investigated the exact area I had been telling them about, and that was where the gasoline leak was coming from. If another auto group can identify the problem, while Coyle has the vehicle for over a month and ultimately finds it exactly where I had been telling them to look, that tells you everything you need to know about why I would not take a vehicle to Coyle Chevrolet. Dave knew I was trying to reach him. I was emailing him about repair paperwork, and he acknowledged to my mother that he was receiving my emails and voicemails. My mother repeatedly told Coyle, including service advisor Tyler, that I was her caregiver and gave them my number. Neither meaningfully communicated with me. That had financial consequences. We already knew the battery was failing, it had already been diagnosed, and we had already paid for a replacement. Had they spoken with me, I would have told them not to perform another battery diagnostic. Instead, my mother was charged approximately $500 for diagnostic work and another $250 for a battery. She now owes more than $2,000 on this vehicle. Had I been included, we could have decided whether to keep investing in the vehicle or put that money toward another one. When I finally reached someone about what had happened, no one offered to get a manager involved or even say, “I’m sorry this happened.” I was transferred to Tyler, whom I still could not reach. When I called back and spoke with Dave, he talked in circles, would not acknowledge my concerns, offered no meaningful apology, and told me, essentially, “How was I supposed to know? Your mother seems fine to me.” Dementia does not have a particular look. More importantly, Dave did not need to decide whether my mother “seemed” like she had dementia. I had already told him. After more than a month of distress, my mother now owes over $2,000, while I spent that same month trying to get Coyle to return my calls, listen to information that could have resolved the problem sooner, and communicate with the caregiver they had repeatedly been told to contact. No accountability. No manager. No meaningful apology. I absolutely do not recommend Coyle Chevrolet.

I have bought my past two Cars from Michael Carstens and he’s make it an excellent experience both times. If you need a vehicle visit him

Michael Carstens did a great job putting us in a GMC Sierra SLT!

My recent experience with Coyle was great!!! I just became the new owner of a 2026 Silverado and Brady was great at helping answer ALL my questions and respected my terms of buying this truck. I was a tough cookie to crack and Brady had great patience and VERY professional. I recommend Brady to anyone who wants to make a big purchase. Also thanks to Lewis who helped me with the final paperwork. It’s been a month now and Brady still checks in on me.

We had a great experience with our sale guy.Ethan Mcduffy was excellent!!! We weren't there very long and he found my daughter the car that she's always wanted. Great job I recommend anyone to go in and ask for him.

Ryan, along with everyone else, made our purchase seamless. Scotland was extremely helpful in getting a couple things taken care of after the sale.

Great job working with Endurance. Parts replacement really made my car drive & run better.

Michael Carstens gave me a great experience and helped me find a car that would be perfect for the daughter! If you’re looking for a car speak to him!

Be careful with these service reps. They will ALWAYS try to upsell you on repairs and services you absolutely do not need. I always went here during the warrant period. They told me two years ago I needed shocks, 2 years later my shocks are as good as new. Told me I needed breaks, same brake pads a year later, Try to tell me I needed a waterpump...Same waterpump, no problems. One time I marked my wheels during an oil change/ tire rotation... tires weren't moved. My advice on any needed repair over $100, get a second opinion and literall ... Read More

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Google - Sep 9, 2026

Be careful with these service reps. They will ALWAYS try to upsell you on repairs and services you absolutely do not need. I always went here during the warrant period. They told me two years ago I needed shocks, 2 years later my shocks are as good as new. Told me I needed breaks, same brake pads a year later, Try to tell me I needed a waterpump...Same waterpump, no problems. One time I marked my wheels during an oil change/ tire rotation... tires weren't moved. My advice on any needed repair over $100, get a second opinion and literall save yourself thousands of dollars.

Ryan’s the man not only did he get me in a brand new car but he also found me affordable insurance 💪💪

(Translated by Google) Michael was my sales representative, he did a great job, everything was quick and easy (Original) Michael fue mi representante de ventas, hizo muy buen trabajo todo fue rápido y sencillo

Very good experience and Michael was super nice and helpful.

Michael was great and put up with a lot

They’ve had my work truck for 2 weeks now and it’s still not fixed. Communication is very poor. The past two times they’ve worked on my truck parts “got lost” in transit. That’s hard to believe it happens every time.

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Took too long to service my truck and rotate and balanced tire, never aired tire to proper psi.

Very professional. Showed interest with my concerns with my truck. Went above and beyond on helping me get everything fixed before business closed for the day.

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Service was within reasonable time. Tyler was through in follow up for getting my needed tire and warranty coverage

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Appointment was on time. Friendly, professional staff. Average wait time. Easy pay. Clean, comfortable waiting area.

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Great customer service, and prompt engagement . The service was excellent throughout the visit. Keep the professional atmosphere.

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My salesman, Gerardo Costantino was excellent. He was extremely responsive to my questions and providing information. The purchase process was extremely efficient and very quick.

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Checked in at 8:00 am told them to check anything they recommended at 50,000 mile service check was told what they recommended & they took care of it.

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I was not kept informed on repair progress but instead had to call in for updates. Too, I believe I was overcharged for labor given accessibility of the item replaced.

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Great experience with Coyle. Sara found us the prefect ride and was great to work with!

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This dealership is always very clean and friendly. The service here is quick and efficient!

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Wonderful experience.. Ryan weatherholt was a great salesman to deal with and made the whole experience seamless

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Everyone we dealt with was very professional, loved.To sell's team and loved the finance department.This was dynamic would recommend coils to anyone looking for a vehicle

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Gerardo was friendly, knowledgeable and helpful. The people were friendly and the dealership was clean

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Outstanding. Coyle staff is friendly, competent, and highly organized. The facility, including garage and customer waiting areas, are first-class and clean.

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This is my trusted dealership. I am grateful for the work, assistance, and excellent guidance provided by Gerardo Constantino. Salespeople like him make the experience truly pleasant. I love Coyle!

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Terrible customer service. I know some stuff was out of your hands but your people shouldn't laugh at a really crappy situation. Also, multiple times I did not get calls back. Had better service from Parts than from Service guys which is really bad.

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This dealership was amazing they delivered the vehicle to my home address to Indianapolis In

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Courteous, informative, and truthful about the situation. The diagnostic was able to get right to the point of what was wrong with the truck.

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Had auto in there 4 times still wasn't fixed. No one return my phone calls

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The dealership was clean and very nice. Our salesperson Brady was very helpful. Feel like we got a good deal on the car.

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Was a pleasant and easy experience. Check engine light was on and had just rolled out of warranty and they covered it for me. Added some service and tire rotation for me on the same day. It is why I continue you to drive across the river and pay the tolls. Your service is worth the added cost.

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Very professional, caring and took care of all our issues in a timely manner. Couldn't ask for a better group of ppl to work with from purchasing a vehicle to maintenance.

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My experience very good they talk good and if you go there they make good deal with us

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David Arnett did everything he could to find me the vehicle that I wanted and could afford. He was friendly and helpful. When the vehicle arrived it did not have everything listed in the window sticker, but David found the items and will have them installed when they arrive. I cannot say enough nice thing about David. He never made me feel pressured.

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Had the oil change service done there, All was great except that my tire pressure was not done, so when I returned to the dealer, I think its bob the manager assisted me since Jacob was not around then and was promptly taken care of. Thank you again. We do understand that during busy times, mishaps could occur. Great job guys! Always appreciare you all!

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They are awesome. I have bought several cars from them. They are so very awesome.

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I purchased my truck only four months ago and invested approximately $5,000 in an extended warranty to protect myself from unexpected repair costs. Recently, the check engine light came on, so I brought the vehicle in for service. When I dropped the truck off, the check engine light was illuminated, and when I picked it up, the light was off, clearly indicating that some type of repair or corrective action had been performed. Despite having purchased an extended warranty, I was charged $160 for the repair. To add insult to injury, I paid the bill with my GM credit card and was ... Read More

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Google - Jun 18, 2026

I purchased my truck only four months ago and invested approximately $5,000 in an extended warranty to protect myself from unexpected repair costs. Recently, the check engine light came on, so I brought the vehicle in for service. When I dropped the truck off, the check engine light was illuminated, and when I picked it up, the light was off, clearly indicating that some type of repair or corrective action had been performed. Despite having purchased an extended warranty, I was charged $160 for the repair. To add insult to injury, I paid the bill with my GM credit card and was charged an additional 3.5% processing fee simply for using the card associated with the brand of vehicle I drive. What is even more frustrating is that I was told that if the check engine light comes back on and I have to return the vehicle, they would then refund the $160 and process the repair under the warranty. This makes absolutely no sense to me. If the issue was serious enough to warrant a refund and warranty coverage if it reappears, then why was it not processed under the warranty in the first place? That is exactly why I paid $5,000 for the extended warranty. As a customer, I should not have to wait for the same problem to occur a second time before receiving the benefits I have already paid for. This experience has been extremely frustrating and reflects poor customer service. Customers who invest thousands of dollars in extended warranty coverage should not be subjected to unnecessary charges or forced to hope that a problem happens again before the warranty is honored.

Smooth as butter and so great. It was an overall great experience, from making the appointment to dropping off the car to having the repair done very quickly, it was a great experience all around.

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Tyler was outstanding and deserves a raise. You have a real customer focused individual in Tyler. I’d do everything I could to keep him happy.

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Amazing communication, finished my repairs quicker than expected. Always answered my questions and called back when they said they would

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They dropped me off and I was going to get a ride back to get my car, but got busy at work. And thank goodness I called, because I was not aware that if I didn't pay for it before service closes, i couldn't not have picked up my car

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In for regular service when an issue was discovered with the radiator and was resolved under existing warranty

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Good and quick service. Friendly staff and my favorite salesman Tim Gibson. The owners Chris and Mike Coyle are the best.

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This dealership always goes above and beyond. Never a bad experience here They honor your appointment and get you in and out

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Service I requested was done.. recall for 2 toe links not done car still has starting issue work requested wasn't done and they tried to charge for diagnostic but didn't fi. Anything

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Helpful & mostly communicative It was fine. Most communication done via text Word word word

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My problem was fixed I got a appointment right away Ron the service writer kept me informed and up to date

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Won't return my calls 2025 Buick Enclave waiting on cpu unit. Car still won't start with negative cable left off the battery. Battery still completely dead car won't start

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Very friendly, helpful, and ultimately got me the car I was hoping for Good job

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Good employee take care of the customers they do a good job if you need any help, ask the customer service

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GREAT! Tyler Engleman is hot like fire!! Tyler Engleman is the best service advisor! Oh and he is hot like fire!!

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